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Effective Date: 5/8/25
Website: www.backtothebasicstutoring.org
Contact Email: info@backtothebasicstutoring.org

Terms of Service

Back to the Basics Tutoring, LLC ("we," "us," or "our") operates the website www.backtothebasicstutoring.org (the “Site”). These Terms of Service govern your use of our Site and services.

1. Acceptance of Terms

By using our Site or services, you agree to comply with these Terms. If you do not agree, please do not use the Site.

2. Services Provided

We provide educational support, tutoring, life skills training, and family services—some of which may involve referrals from government, educational, or support programs such as CLTS or CCOPA. Services are provided both in person and online.

3. Eligibility

You must be 18 or older to submit information through our website or have verifiable parental or guardian consent if under 18.

4. Intellectual Property

All materials on this Site, including graphics, curriculum, logos, and downloadable content, are the property of Back to the Basics Tutoring, LLC, and may not be reused without written consent.

5. Disclaimers

We do not guarantee specific outcomes. All services are provided in good faith.

6. Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use of our website or services.

7. Modifications

We may update these Terms at any time. Continued use of the Site after updates constitutes acceptance of the revised terms.

8. SMS Consent Communication:


The information, such as phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 
Types of SMS Communications:
 
If you have consented to receive text messages from Back to the Basics, you may receive messages related to the following:

  • To provide information regarding a customer's question or account.

  • Delivery Notifications.

  • Promotions or new services.

  • We may use this to send announcements and more.

  • Account notifications.


Example: "Hello {Customer Name}, this is Back to the Basics Tutoring. We currently have availability for upcoming program sessions. Please reply if you would like to schedule or learn more about available times.  You can reply STOP to opt out of SMS messaging from Back to the Basics at any time."
 
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your promotion or services.
 
 Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

Opt-In Method:
You may opt-in to receive SMS messages from Back to the Basics in the following ways:

  • By submitting an online form (if applicable)


Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.backtothebasicstutoring.org/ or call us at 414-973-1009.
 
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions https://www.backtothebasicstutoring.org/terms-and-privacy page.
Message frequency may vary.

Privacy Policy

We are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide through our website and services, including how we handle SMS consent following mobile carrier compliance policies.

1. What Personal Information We Collect

We collect the following types of personal information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Student name, age, or needs (when applicable)

  • Payment or billing information (via secure third-party platforms)

  • Information voluntarily submitted through forms, surveys, or applications

  • Device and usage data (such as IP address, browser type, and site interactions)

  • If referred through CLTS or other programs, additional information may be collected through secure portals

2. How We Use Your Information

Your personal information may be used to:

  • Communicate with you

  • Respond to inquiries or service requests

  • Enroll students in programs

  • Send appointment reminders and service updates

  • Process payments

  • Improve our website and services

3. SMS Communications

When you provide your phone number, you may receive SMS messages from Back to the Basics Tutoring regarding:

  • Appointment reminders

  • Scheduling coordination

  • Program updates

  • Service communication

  • Customer support

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

By opting in, you consent to receive SMS  messages from Back to the Basics Tutoring.
You can opt out at any time by replying STOP to any text message or contacting us at info@backtothebasicstutoring.org

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Email Communications

When you provide your email address to Back to the Basics Tutoring, you may receive email communications related to our services. These emails may include:

  • Appointment reminders

  • Scheduling coordination

  • Program updates

  • Service-related notifications

  • Responses to inquiries or requests for information

You may also receive occasional informational updates about programs or services if you have opted in to receive such communications.

You may opt out of non-essential email communications at any time by clicking the “unsubscribe” link included in our emails or by contacting us at info@backtothebasicstutoring.org.

We do not sell, rent, or share your email address with third parties for marketing purposes

5. How Your Information Is Shared

We do not sell or rent your personal information. We may share your information with:

  • Third-party service providers (e.g., email and SMS platforms, payment processors) under strict confidentiality agreements

  • Government agencies or legal authorities, when required

  • HIPAA-compliant Business Associates when working with Medicaid, CLTS, or educational support services

6. Cookies and Tracking

We use cookies and similar tools to:

  • Analyze website usage

  • Improve website functionality

  • Customize user experiences

You may adjust cookie preferences through your browser settings.

7. Data Security

We use reasonable administrative and technical safeguards to protect your data.

  • Sensitive information—such as applications, referrals, and health-related data—is collected only through secure, encrypted links

  • Not all website forms are encrypted. Please do not submit sensitive health or personal details through the general site forms

8. Your Privacy Rights

You may contact us at any time to:

  • Access, update, or correct your data

  • Request the deletion of your information

  • Withdraw consent for marketing or SMS communication

To make a request, email info@backtothebasicstutoring.org

9. Third-Party Links

Our website may link to external websites. We are not responsible for those third-party sites’ content or privacy practices. We encourage users to read the privacy policies of any third-party services used.

10. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a new “Effective Date.” Your continued use of our site means you accept any changes.

11. Contact Us

Back to the Basics Tutoring, LLC
📍 W140 N5892 Lilly Road
Menomonee Falls, WI 53051
📞 414-973-1009
📧 info@backtothebasicstutoring.org
🌐 www.backtothebasicstutoring.org

By opting into SMS from a website form, intake form, or other communication method, you agree to receive SMS messages from Back to the Basics Tutoring. These messages may include appointment reminders, scheduling coordination, program updates, service notifications, and customer support communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Visit https://www.backtothebasicstutoring.org/terms-and-privacy for our Privacy Policy and Terms of Service.

"Terms & Conditions + Privacy Policy: 

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